1. Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing may be delayed. You will be notified of any delays.
2. Delivery Times
Estimated delivery times:
Standard Shipping: 8–12 business days
Express Shipping: 6–10 business days
Delivery times may vary depending on your location, customs clearance, or carrier delays.
3. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your shipment.
4. International Shipping
We ship worldwide! International delivery times may vary, and additional customs duties or import taxes may apply. Customers are responsible for paying any applicable customs fees.
5. Shipping Issues
We are not responsible for lost or stolen packages once the shipment is handed over to the carrier.
If your package is delayed or lost, please contact us, and we will assist in resolving the issue.
6. Address Accuracy
Please ensure your shipping address is accurate and complete. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.