At Bloomico, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer returns and refunds under the following terms:
1. Eligibility for Returns
Products must be returned within 30 days of delivery.
Items must be unused, in original packaging, and in the same condition as received.
Products that are damaged due to misuse, negligence, or normal wear and tear are not eligible for a return.
2. How to Return
Contact our customer service at [Your Email Address] to initiate a return.
Provide your order number and reason for return.
We will provide instructions and the return address.
Customers are responsible for return shipping unless the product is defective or incorrect.
3. Refunds
Once we receive and inspect the returned item, your refund will be processed within 5–10 business days.
Refunds will be issued to the original payment method.
Shipping charges are non-refundable unless the return is due to a defective or incorrect item.
4. Exchanges
Exchanges are available for defective or incorrect items only.
Contact us within 7 days of receiving the product to request an exchange.
5. Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, contact us immediately at [Your Email Address] with photos of the issue.
We will arrange a replacement or full refund at no additional cost.